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Privacy Policy

We handle your personal information provided to Candidex whether through this website or in any other interaction with us, in accordance with the Privacy Act 1993 and this Privacy Policy discloses what information we gather, how we use it and how to correct or change it. This Privacy Policy applies to all information collected by Candidex.

 

Your consent

By using this website, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with personal information.

 

Personal information

We collect personal information that you provide to us directly through this website. Candidex may also collect your personal information through promotions, competitions, and customer queries. Candidex will also collect your personal information when you contact Candidex by phone, and through your browsing of this website.

The information we collect from you may include:

  • Your name, address, contact number(s), email address and payment details;
  • Information about your preferences for our products;
  • Your demographics and interests;
  • A record of any queries you have made through this website or by contacting Candidex.

 

How we use personal information

Wherever possible, Candidex collects personal information directly from you. We use it for the following purposes:

  • To provide you with our products;
  • Where you have provided your consent to contact you directly about Candidex, our products, promotions, competitions, and other marketing activities;
  • To provide you with information or services you have requested;
  • To follow up or pursue any queries you make; and
  • For staff training purposes.

We will only contact you by email or text message with marketing material where you have provided your express opt-in consent to receiving marketing messages

 

Storage, access, and correction

Candidex is dedicated to keeping personal information secure and we have security measures in place to protect your information from unauthorised use and disclosure. However, please keep in mind that whenever you give out personal information online there is a risk that third parties may intercept and use that information. You disclose any personal information online at your own risk.

 

Your rights

You have rights of access to and correction of personal information that Candidex holds about you. To access, correct or change your personal information, contact our Privacy Officer by emailing chris@candidex.co.nz.

You can choose to opt-out of receiving any marketing emails from Candidex at any time by clicking on the ‘unsubscribe’ button at the bottom of the email.

 

Disclosure of personal information

Candidex may disclose your personal information to:

  • Our associated companies;
  • Organisations which provide services to us, including advertising agencies and entities that deliver our products; and
  • Government or statutory authorities, and otherwise as permitted by applicable law.
  • Candidex does not sell, rent personal information to third parties.

 

Changes to privacy policy

We may change this Privacy Policy at any time and if we do, we will post the updated policy on the website. By continuing to use the website, you agree to the updated Privacy Policy.